How will my order be shipped? Orders are shipped by FedEx or UPS courier using their ground service. When will my order be shipped? We will ship out orders within two business days. If there is a problem with product availability, you will be contacted by phone or e-mail. How will I know when my order has been shipped? We will e-mail you with shipment details when the order is shipped. Please ensure you provide us with a valid e-mail address during checkout. We will not use your e-mail address for any other purpose other than communicating to you about the status of your order. What does shipping cost? Shipping fees are calculated based on the destination and value of the order at the time of check out. Customs or import duties, if applicable, are the responsibility of the consignee and are not included.